Tag Archives: bureaucracy

what money can buy

This morning I took my sniffly head down to the Chinese Consulate’s visa office. Being in Vancouver now, I was kind of happy to be able to have such a hassle free alternative to my usual Xpressposting across the country and paying an agent to deal with it and all that. The actual office is a busride away! What could be simpler?

The room was stuffed to the gills with people. There were at least four different lines, none of which were labelled. I stood in a long one for ten minutes before noticing people with forms that looked like more mine in a much shorter line, so I bailed for it. Then after a few minutes I noticed everyone in my new line had a ticket indicating what number they were. “Where did you get that?” I asked the guy behind me and he waved behind both of us at a lineup for talking to what I’d thought was a security guard. So I left for that line and then thought about it a bit.

This new line to get a number for the other line was long. Then I’d be waiting at least 50 numbers to drop off my form. This was going to take hours. I did a quick evaluation of what my time is worth and decided to leave.

There was a China Travel Services place down the block. It had the same fonts they do in the PRC, so I felt very at home. I went in and found out their fee was $25 to handle that room for me and call me when my visa was ready. So that’s what I did, short-circuiting the story of how I spent my Friday trapped in bureaucracy hell. I’d say it was a good value.

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life saving information

A guy comes into our branch fairly regularly with a monkey or something that has a cheap electronic squealing laugh. He sets it off and leaves it at the circulation desk. Today after having his fun little interaction with them, he came to our desk holding a book about Humane Pressure Point Self Defense.

“I’d like to suggest this.”

“Suggest or donate?” I was a touch confused, since he handed me the book as he spoke.

“I don’t know. I think your library should have this book. It’s important.” He looked insistently at my female coworker. “So you can go to the grocery store and not have to worry about walking home with your hands full.”

“Okay,” I said tapping away at the keyboard. “So are you giving it to us? Because it looks like it’s not in our system so I can’t just add it.”

“I just want you here at this library to get this book without some bureaucrat in City Hall with a belly out to here who’s never done a day of work in his life having to make a decision three months from now.” The intensity had built as he spoke but then it fell off a cliff for his next bit. “But I want to let my neighbour’s daughter read it before I give it to you.

“Oh. Okay,” I said. “I’ll fill out the suggestion form then.” I got his library card and he extolled the virtues of this book and being safe to my coworker.

As I handed back his card, having made the request, he leaned in conspiratorially. “And here’s something you should know. You’ve got to keep this quiet but I’m telling you because the library taught me. You know that book on Columbine? That’s where I learned this.”

I smiled quizzically.

“This isn’t funny. It’ll save your life. The other day there was a guy standing with his boot on the neck of another guy and he was holding a pipe and his buddies were coming to beat the shit out of him and I called 911 and you know how to get the cops there fast? With no bullshit?”

I shook my head.

“Just say ‘Shots fired’ and hang up. They’ll be there faster than anything. Now you can’t tell anyone this but remember. It’ll save your life and I learned it from the library.”

Then he picked out some books and left. My coworker’s only comment was “That man, he has some problems.”

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oh spineless administrations, aren’t you cute and ubiquitous?

Did you hear about the gutless public library administration that didn’t tell the corporate sponsors of a non-library event in their city to fuck right off? I shared it on Vagabondscrawl already today, but it always takes a while to show up there from Google Reader. It also made me mad enough to talk about here. So here you go:

Bookninja says: Libraries in Vancouver should tell Olympics, and spineless bosses, to “fuck off”

The corporate assholes at the Vancouver Olympics, through the spineless leadership of the Vancouver library system, have instructed city librarians to not only not use products and services by competitors of official Olympic sponsors for Olympic-themed events, but also to cover with cloth or tape any existing infrastructure with offending brand names or logos. I’d say I’m speechless but, given the headline, I think I’ve got my response down.

Libraries should not be beholden to that kind of shit. Did you hear about the Sam Katz sponsored idiocy they’re planning to try in Winnipeg? Corporate naming rights to anything and everything, including library books. Maybe if someone wasn’t so fucking horny for a helicopter, the library would be able to get books that qualified librarians chose rather than whatever someone wanted their name in. I don’t know if that will actually affect any sort of buying decisions. How would I possibly know? But I don’t want to see libraries quietly fold and become part of the corporate bullshit pervading our society. That’s why I’m going to library school next year, inshallah.

A while back I read a book (which it appears I didn’t review here) called Revolting Librarians Redux. It’s about how librarians are supposed to change fucking systems. To make things better. Better cataloguing, better service, just betterness, often in spite of administrations. Because really, the idea of having information provided for free, and with people to help you sort through it, is a pretty great idea. Not everyone can afford broadband internet at home and not everyone can get through all the shit that’s out there. I hate the idea that these administrations try to turn libraries into corporate-sponsored zones. Pepsi doesn’t give a shit about giving the citizens a means to be informed, unless it is being informed about Pepsi. Libraries are supposed to be better than that.

Shut up and let me be an idealist.

These stupid policies get in the way of what competent librarian folk do. And these Vancouver Olympic policies were written by a City communications flack on her own initiative. Nobody said the Olympics weren’t going to happen unless a Wendy’s logo got covered up. There is nothing at stake beyond the freedom of information to be represented at the library. She was just worried about offending the money and wanted to tell her offensive colleagues down at the library to tone it down while the adults were in town. Rolling over preemptively in case of trouble. Just in case someone might be offended by the “wrong” symbol. Which is exactly what libraries shouldn’t be doing. Moral of the story: people in offices suck.

Unrelated to anything, I heard people talking about the movie The Warriors yesterday, and I (not being involved directly in the conversation) got to say “Caaan youuu diggiiiiit?” and only one of the people involved look at me like I was insane. The other was all over that shit, and we chatted about the movie and the videogame that brought the movie to my attention. Which was pretty satisfying.

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